Privacy Policy

Last updated: May 2025

Ark Fire Safety Management (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Who We Are:

Ark Fire Safety Management provides fire risk assessments, fire door inspections and fire safety consultation services across Cornwall and Devon.

2. What Information We Collect:

We may collect the following information when you use our site or services:

Personal identification details: Name, phone number, email address

Property details: Address, type of premises (e.g., office, holiday let)

Booking information: Preferred date/time, contact method

Technical data: IP address, browser type, and usage data (via cookies)

Site specific details on maintanance and complaince.

3. How We Use Your Information:

We use your data to:

Respond to enquiries and provide quotes

Deliver and manage fire safety services

Maintain internal records

Send relevant updates or communications

Improve our website and services

We only use your data when legally permitted (e.g., with your consent, to perform a contract, or for compliance with legal obligations).

4. Sharing Your Information:

We do not sell or rent your personal data.

We may share data with trusted third parties who assist us in operating our website or delivering services, under strict confidentiality.

5. Data Storage & Security:

We store your data securely and take appropriate steps to protect it from unauthorised access, alteration, or disclosure. Data may be stored on secure servers, CRM platforms, or email systems.

6. Your Rights:

Under UK GDP you have the right to: Access, update or delete your personal data

Withdraw consent at any time

Object to or restrict certain uses of your data

Lodge a complaint with the Information Commissioner’s Office (ICO)To exercise these rights,

Please contact us at: email: anthony@arkfiresafety.co.uk phone: 07838 261 291